Terms & Conditions


I consent to The Jolly Melodies Music Company - Wotton under Edge class leader contacting me to send me each half term's newsletter containing enrolment information and for any other reason relating to the running of classes i.e notification of cancellations, information relating to sessions.

Your booking is not confirmed until payment has been received, please see information from your class teacher on payment deadlines.

Waiting lists/post-trial sessions:

If a space becomes available for a class you are on the waiting list for, or you have been offered a space following a trial, I will book you into the class and send an invoice. Please decline or accept and pay for the space within 24 hours, after which if a response or payment has not been settled, I will cancel your booking, remove you from the register and will assume you no longer need your space and will offer it to the next person. You may be on more than one waiting list, and may be offered a space in more than one class, so please choose your preferred class and reject the other. You may add yourself to the waiting list again, or book into any other class at any time.

If you have to miss a class:

If you can't make one of your sessions during the term due to illness/holiday etc then unfortunately I cannot offer refunds for this due to having to cover my own costs but I do offer some great alternatives for you...

-You may be able to swap to another session I run during the week (see my timetable and pop me a message)

-You can ‘SEND A FRIEND’ to take your spot in class on the day you can't make it (you must let me know in advance, pop me a message/email)

- If you can't attend class due to childcare, you are welcome to bring other children with you to your class (please contact me to let me know in advance where possible)

Class cancellations:

I will always try my best to give you as much notice as possible of any cancellations however, if it is due to illness then this may be short notice. If classes need to be cancelled, the quickest way for me to contact everyone at once is by email but I will also try to text anyone who may not have seen this.

Notices will also be posted on Facebook and Instagram so make sure you are following my page if you can.

If a class is cancelled by the teacher, you will be refunded for the cancelled class or invited to carry over to the following term.

If classes are cancelled short-term due to temporary circumstances beyond my control, such as a venue issue or bad weather, I am afraid that you won't be refunded. If possible, I will try and reschedule the class or direct you to an online Facebook class.

If the issue is ongoing, such as a Lockdown, classes will continue online with the option of live Zooms or recorded classes with your usual teacher or you will have the option to freeze your class fee until in person classes resume.

Refunds and credits will be processed at the end of the term. Please allow 5-10 days for monies to appear in your account. Please allow 5-10 days for monies to appear in your account. If you pay by bank transfer, you will need to provide me with your bank details for me to send the refund and this information will be requested by me. If you pay through ClassForKids the refund will be sent to the card you paid by.

Terms and conditions updated August 2024